rust_browser/_bmad/cis/workflows/design-thinking/design-methods.csv

1	phase	method_name	description	facilitation_prompts
2	empathize	User Interviews	Conduct deep conversations to understand user needs experiences and pain points through active listening	What brings you here today?|Walk me through a recent experience|What frustrates you most?|What would make this easier?|Tell me more about that
3	empathize	Empathy Mapping	Create visual representation of what users say think do and feel to build deep understanding	What did they say?|What might they be thinking?|What actions did they take?|What emotions surfaced?
4	empathize	Shadowing	Observe users in their natural environment to see unspoken behaviors and contextual factors	Watch without interrupting|Note their workarounds|What patterns emerge?|What do they not say?
5	empathize	Journey Mapping	Document complete user experience across touchpoints to identify pain points and opportunities	What's their starting point?|What steps do they take?|Where do they struggle?|What delights them?|What's the emotional arc?
6	empathize	Diary Studies	Have users document experiences over time to capture authentic moments and evolving needs	What did you experience today?|How did you feel?|What worked or didn't?|What surprised you?
7	define	Problem Framing	Transform observations into clear actionable problem statements that inspire solution generation	What's the real problem?|Who experiences this?|Why does it matter?|What would success look like?
8	define	How Might We	Reframe problems as opportunity questions that open solution space without prescribing answers	How might we help users...?|How might we make it easier to...?|How might we reduce the friction of...?
9	define	Point of View Statement	Create specific user-centered problem statements that capture who what and why	User type needs what because insight|What's driving this need?|Why does it matter to them?
10	define	Affinity Clustering	Group related observations and insights to reveal patterns and opportunity themes	What connects these?|What themes emerge?|Group similar items|Name each cluster|What story do they tell?
11	define	Jobs to be Done	Identify functional emotional and social jobs users are hiring solutions to accomplish	What job are they trying to do?|What progress do they want?|What are they really hiring this for?|What alternatives exist?
12	ideate	Brainstorming	Generate large quantity of diverse ideas without judgment to explore solution space fully	No bad ideas|Build on others|Go for quantity|Be visual|Stay on topic|Defer judgment
13	ideate	Crazy 8s	Rapidly sketch eight solution variations in eight minutes to force quick creative thinking	Fold paper in 8|1 minute per sketch|No overthinking|Quantity over quality|Push past obvious
14	ideate	SCAMPER Design	Apply seven design lenses to existing solutions - Substitute Combine Adapt Modify Purposes Eliminate Reverse	What could we substitute?|How could we combine elements?|What could we adapt?|How could we modify it?|Other purposes?|What to eliminate?|What if reversed?
15	ideate	Provotype Sketching	Create deliberately provocative or extreme prototypes to spark breakthrough thinking	What's the most extreme version?|Make it ridiculous|Push boundaries|What useful insights emerge?
16	ideate	Analogous Inspiration	Find inspiration from completely different domains to spark innovative connections	What other field solves this?|How does nature handle this?|What's an analogous problem?|What can we borrow?
17	prototype	Paper Prototyping	Create quick low-fidelity sketches and mockups to make ideas tangible for testing	Sketch it out|Make it rough|Focus on core concept|Test assumptions|Learn fast
18	prototype	Role Playing	Act out user scenarios and service interactions to test experience flow and pain points	Play the user|Act out the scenario|What feels awkward?|Where does it break?|What works?
19	prototype	Wizard of Oz	Simulate complex functionality manually behind scenes to test concept before building	Fake the backend|Focus on experience|What do they think is happening?|Does the concept work?
20	prototype	Storyboarding	Visualize user experience across time and touchpoints as sequential illustrated narrative	What's scene 1?|How does it progress?|What's the emotional journey?|Where's the climax?|How does it resolve?
21	prototype	Physical Mockups	Build tangible artifacts users can touch and interact with to test form and function	Make it 3D|Use basic materials|Make it interactive|Test ergonomics|Gather reactions
22	test	Usability Testing	Watch users attempt tasks with prototype to identify friction points and opportunities	Try to accomplish X|Think aloud please|Don't help them|Where do they struggle?|What surprises them?
23	test	Feedback Capture Grid	Organize user feedback across likes questions ideas and changes for actionable insights	What did they like?|What questions arose?|What ideas did they have?|What needs changing?
24	test	A/B Testing	Compare two variations to understand which approach better serves user needs	Show version A|Show version B|Which works better?|Why the difference?|What does data show?
25	test	Assumption Testing	Identify and validate critical assumptions underlying your solution to reduce risk	What are we assuming?|How can we test this?|What would prove us wrong?|What's the riskiest assumption?
26	test	Iterate and Refine	Use test insights to improve prototype through rapid cycles of refinement and re-testing	What did we learn?|What needs fixing?|What stays?|Make changes quickly|Test again
27	implement	Pilot Programs	Launch small-scale real-world implementation to learn before full rollout	Start small|Real users|Real context|What breaks?|What works?|Scale lessons learned
28	implement	Service Blueprinting	Map all service components interactions and touchpoints to guide implementation	What's visible to users?|What happens backstage?|What systems are needed?|Where are handoffs?
29	implement	Design System Creation	Build consistent patterns components and guidelines for scalable implementation	What patterns repeat?|Create reusable components|Document standards|Enable consistency
30	implement	Stakeholder Alignment	Bring team and stakeholders along journey to build shared understanding and commitment	Show the research|Walk through prototypes|Share user stories|Build empathy|Get buy-in
31	implement	Measurement Framework	Define success metrics and feedback loops to track impact and inform future iterations	How will we measure success?|What are key metrics?|How do we gather feedback?|When do we revisit?